Purpose of Policy:Who is addressed by this policy?Maintain the confidentiality of data, information and documents, whether paper or electronic, which are protected and belong to the Authority and are informed by virtue of working with the Authority or the institutions that are under review and evaluation.
Establish an integrated and detailed system for what may and may not be disclosed from data and information or circulation of documents, whether paper or electronic.
The application of accountability and accountability regulations against anyone who unlawfully does not maintain confidentiality, discloses or uses protected information knowing that it is confidential, and indicates the measures and penalties of those who violate the provisions of this policy.
The existence of a clear policy which includes a specific definition of data, information and documents, whether paper or electronic, and the undisclosed information which is confidential, and the identification of cases to be announced and the establishment of a form to be committed by everyone in the Authority.
Data: Data are facts that have been recorded or will be recorded in the future for certain events. Information is data processed and made valuable.
Confidential Information: Information that is confidential and derives its value from being confidential.
This confidentiality relies on the effective measures taken by the holder (the body and institutions under review and evaluation) to preserve them (Law on the protection of intellectual property rights No. 82 of 2002).Documents represent all activities carried out by an official body or institution (public documents) or informal (private documents) recorded in writing (whether printed or manuscript), sound, image or electronically, and are an original source of data and information about the institution or the authority, eg the institution’s self-study, external audit report. Confidentiality: A term used to prevent the disclosure of information to persons who are not authorized to see or disclose it. General policies governing information confidentiality- According to the Authority’s Law No. 82 of 2006, its regulations and its issued directives and the Law for the Protection of Intellectual Property Rights No. 82 of 2002, the Authority adopts these policies governing the confidentiality of paper or electronic information.
– Information not disclosed shall be protected provided that it is confidential.
– The circulation of any data, information or documents about the institutions that are necessary for the review process should be limited to those concerned with the review and evaluation process only.
– It is prohibited for the reviewer and employees of all the departments of the Authority and any entity to disclose audit and evaluation reports as this information will be used by the Authority and subject to strict confidentiality.
– The disclosure of any information about the report of the external review and its contents or using it by an illegal means, is a flagrant violation of the Law No. 82 of 2006 and requires the imposition of the penalty stipulated in the same law (Article 23).
Policy statement NAQAAE will investigate and act upon complaints from students, graduates, or other individuals or institutions regarding accredited schools. NAQAAE acknowledges the right of educational institutions to read and comment on any complaints against them, and pledges to protect the best interest of the complainer. Procedures
i- Complaints are submitted to NAQAAE’s president via regular correspondence, email, fax or handed in person to the president’s office, supported by relevant evidence if available.
ii- Complaints have to be presented in written form and anonymous complaints are not considered.
iii- The complainant by submitting the written complaint authorizes NAQAAE to release the complaint and any associated documents to the institution against which the complaint is submitted. NAQQAE however retains the right to withhold the name of the complainer from the institution if it finds that revealing the identity of the complainant may harm his interests.
iv- NAQAAE’s President assigns the vice president for higher education to study the subject of the complaint and its relevance to compliance/non -compliance to accreditation standards. Only complaints that are related to potential non- compliance with one or more of the accreditation standards are considered.
v- If the complaint is found relevant to the institution’s compliance, NAQAAE’s president sends a copy to the legal representative of the institution to reply on within 7 days.
vi- NAQAAE’s president forms an investigation committee constituted of the Vice president for Higher education, NAQAAE’s legal counsellor, and two of the board members to study the complaint and the institution’s reply. The committee has to present one of these 3 recommendations to NAQAAE’s president within 7 days: – Dismiss the complaint (justified by reasons for dismissal) – Recommendation for a follow up visit for more investigations – Withdrawal or suspension of the accreditation
vii- In case the recommendation was withdrawal /suspension of accreditation or in case the results of the follow up visit came with the same recommendation; the issue is raised to NAQAAE’s board to take the decision of withdrawal/suspension according to articles 9& 10 of NAQAAE’s executive regulations.
viii- NAQAAE’s notifies the complainant of the result of the investigations and the decision taken within 45 days of the submission of the complaint.
Purpose The purpose of this policy is to help NAQAAE to effectively identify, disclose and manage any actual, potential or perceived conflicts of interest in order to guarantee the objectivity of the review for accreditation and decision taking processes, hence protecting the educational institutions right to a fair and transparent accreditation process and assuring NAQAAE’s integrity and adherence to the international good practices of quality assurance as well as sound governance. This policy is intended to supplement-but not replace- the articles in NAQAAE establishment law 82/ 2006 and its executive regulations pertinent to conflict of interest .
Scope This policy applies to: 1- NAQAAE board members 2- NAQAAE’s executives, managers and employees 3- Experts contracted as reviewers by NAQAAE 4- Individuals and organizations contracted by NAQAAE for consultation, standards setting or delegated for review tasks 5- Educational institutions
Policy statement NAQAAE will apply all necessary precautions to prevent any conflict of interest pertinent to the process of review and accreditation, and will apply all possible measures to identify, disclose and manage any actual, potential or perceived conflicts of interest. Definition of conflict of interests In the context of this policy, a conflict of interest occurs when a person’s personal interests conflict with their responsibility to act in the best interests of the NAQAAE. Personal interests include direct interests as well as those of family, friends, or other organisations a person may be involved with or have an interest in (for example, as a shareholder). It also includes a conflict between a board member’s duty towards NAQAAE and another duty that the board member has. A conflict of interest may be actual, potential or perceived and may be financial or nonfinancial.
The following situations present the risk that a person will make a decision based on, or affected by, these influences, rather than in the best interests of the NAQAAE and must be managed accordingly:
– Working currently or within the past three years for the institution under review, or providing paid consultation services to it.
– Membership in any of the governing boards of the institution under review or the university to which it is affiliated
– Any financial interest (e.g. shareholding) within the institution under review
– Any relation up to the third degree with a person within the institution under review – Presence of any disputes or legal suits between the person and the institution under review or any of its personnel – Receiving awards or gifts from the institution under review for the past three years.
– Graduation from the institution under review
i- Disclosure – Board members are required to present a disclosure of conflict of interests on annual basis – Reviewers will sign a conflict of interest disclosure form whenever assigned to a review panel as a part of the contract with NAQAAE – Board members having any conflict of interest with a given institution must disclose it – Institutions applying for accreditation are consulted about the nominations of the review panel and must disclose any conflict of interest
ii- Addressing the conflict of interest – Anyone who has business, agency or consultation relation with the educational institution, has a share in the capital of the institution or is related to the top management of the institution or its owners up to the third degree is not allowed to undertake any of its evaluation and accreditation work> – Any member of NAQAAE’s board that has a conflict of interest with an institution under evaluation will refrain from participating in the discussions related to the external review report and will not participate in the voting on the accreditation of the institution iii- Disciplinary actions – According to Law 82/2006 (article 23) any person participating in the review/ decision taking for an educational institution, intentionally failing to disclose the conflict of interest will be fined with a fine not less than 20000 LE and not more than 50000 LE – An accredited institution that intentionally refrained from disclosing a conflict of interest with one or more of the review team will be subject to suspension or withdrawal of accreditation
Approve that the grievance fees for educational institutions as follows:
For Universities (5000 LE)
For Faculties (4000 LE)
For Schools (3000 LE)
– Institutions offering more than four programs should apply as a set or package of similar programs and a maximum of four programs per package.- An application fee of the similar programs package (2-4 programs) is 50000 Egyptian Pounds.
– Approval that the minimum period of deferral shall be 6 months and the maximum two years from the date of the deferral decision
– Regarding the adoption of academic reference standards (ARS) for educational programs in higher education institutions of the Authority, the following actions are taken:
1- In the case of if there are (NARS) for the sector, the institution adopted the general part of these standards and prepares the specific part for the program in the light of the mission and the strategic objectives of the college, without the institution’s commitment to the adoption of (ARS) by the National Authority for Quality Assurance and Accreditation of Education (Naqaae).2- In the absence of National Academic Reference Standards (NARS) for the scientific sector, the College shall prepare the criteria (Program – Programs) (ARS) and submit them to the Authority for approval.
– Approve that the fees for the accreditation of Technical Institutes (2 years ) 35000 LE
– Approval of the compulsory application of the third version of accreditation standards of faculties and institutes of higher education beginning from the academic year 2017/2018
Faculties with multiple programs:
The Faculties, which has more than four programs, is required to apply for accreditation as an institution to be accredited 50% of these programs
The University shall apply for accreditation if at least 60% of its faculties / institutes obtain accreditation, the percentage of (60%) of the faculties / institute includes only the faculties / institutes with 40% of its programs accredited. (Note that this does not mean that this faculty / institute is accredited).
Approve the entry into force of the decision of the Board of Directors No. (145) dated 20/9/2015 regarding the program accreditation of the colleges with the many programs starting from 1/7/2018, to be announced on the website
Aug 09, 2018 0The Authority announces the opening of the accreditation...
Jul 27, 2018 0Institutions wishing to receive the field visit from the...
Dec 25, 2017 0The institution wishing to obtain a certificate of...
Oct 31, 2017 0قرار مجلس إدارة الهيئة رقم (171)...
Oct 30, 2018 0
Oct 17, 2018 0
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